WE Connect Release – 1/10/2022 - Sprint 53
Your WE Connect Support teams are always working on ways to make it easier for your to do business. The following enhancements and modifications are just some of the areas where WE are making this happen.
NEW - ALL ACTIVE TN DOWNLOAD
WE Connect is making it easy to track your voice telephone number inventory on all accounts. Strategically positioned in multiple areas of WE Connect, the new “All Active TN Download” icon produces a consolidated Excel formatted file download of all active voice telephone numbers by Account Number, Account Name, and Service Address. The icon is accessible from the pages Account Hierarchy, Manage Locations, Active Services, Circuit Inventory, and even Invoice Reports.
NEW – AUTHORIZED COMPANY CONTACTS & NOTIFICATIONS
WE Connect is re-imagining smooth paths to manage the list of people your business authorizes work with Windstream Enterprise. A new area under the top-menu Account called “Authorized Company Contacts” displays the list of personnel within your business currently authorized to work with Windstream Enterprise. The new filter capabilities allow you to search by name, email address, account number, and even contact type. The display allows quick access to edit the contact records and subscribe for any number of notifications like Invoice Available Online, Order Status, Service Ticket Status, and Network Maintenance.
NEW – INTEGRATED MFA GOVERNED PERMISSIONS WITH USER CREATION
WE Connect is improving the management of product permissions requiring Multi-factor Authentication by adding the setting of these permissions to the user creation process. Now, when an Administrator is setting up a new user, the product specific permissions are selected up front in step 2. This enhancement allows users to immediately access services without delay.
The Windstream Enterprise Community is a community of real people who collaborate on answers, solutions, and ideas about the Windstream Enterprise products and services they use. We invite you to become a member, but we do have a few rules. For everyone's sake, we are committed to enforcing these guidelines, as well as our community vendor's Terms of Service.
People will respect you more, engage with you more often, and treat you like a real person if you use your actual identity here. While not mandatory, it does help us identify accounts when we try to provide answers to specific questions.
We are into transparency, honesty, and truth. Do not misrepresent yourself or lie about your identity, affiliations, or age. Our community is based on the contributions of real people who put their reputations on the line. Be one of them.
Have (Good, Clean) Fun
We encourage the spirit of fun, so long as it does not hurt other people. Please do not use jokes, words or images that come at the expense of others. Be sensitive to other users around you, and do not post profane, sexual, or violent material.
Be Constructive with Your Criticism
The idea here is to foster healthy conversation and debate without ever attacking anyone personally. We take all questions, suggestions, and feedback seriously and will respond accordingly and so should you.
Spread the Wealth
Make our community a richer place by sharing your experience and insight. You may have the perfect answer to someone else's burning question. This is the substance of the Windstream Enterprise Community.
It is okay to talk up the products or services you love (or sell), but only if it is relevant to the conversation. If you are here to plant a ton of links to your Web site without doing much else, your posts are likely to be removed by a moderator.
Do Not Wrongfully Post Content
Make sure you have the right to publish any content you post to the Windstream Enterprise Community, and do not violate the privacy of others.
Be Fruitful, but Do Not Multiply
Do not create multiple accounts to violate these guidelines, game the system, or harass and deceive other users.
Trolls are users whose primary goal is to disrupt the community, attack other users, antagonize community managers, and are never interested in a productive outcome. If you engage in troll behavior, we will ask you to leave the Windstream Enterprise Community.
We are Here to Help
If you have questions or issues, we are always available to help you. Please call us at 1-888-600-5050.