How can I change a users' last name?

A couple of my users have gotten married over the past month and have new last names. How do I change their usernames in WeConnect? I know I can change how their names display, but I want to change the actual username - while keeping all historical calling information.

Thank you.

Best Answer

  • Official Rep
    Official Rep admin
    Answer ✓

    Hi @Terri Cappucci

    As an Admin you can change the last name from the User Manager page. Just click User Manager on the navigation bar at the top of the screen. Once on the User Manager page, go to the user name on the list and click the View/Edit arrow on the right. That will take you to the profile page and you can change the last name on the users profile from there.