How do I clean up admin and tech roles on WE Connect?
Thank you for your response. I think we have a disconnect here and I believe you can address this, or correct me.
I have a number of accounts created by individuals in organizations that have over time come under my organization. I inherited the majority of the accounts that I order services for and as such we’ve had to change the bill-to address and on-line access to these 20+ Windstream accounts. All has been good with my access but we’ve retire a number of staff and others chose to leave the organization. Many had access to the WE Connect portal but no longer are involved with this role, or even the company. These were typically admin or tech support roles.
My goal is to remove any WE Connect user IDs that are no longer authorized. I work from my home not far from my office at our corporate headquarters. But because we work virtually, I shouldn’t be restricted in cleaning up user IDs. Is this correct? I have de-activated the user IDs that I can but would like to clean up the rest.