My old phone is no longer working and I cannot login to check out the SD-WAN.

I have called and spoke with all sorts of support departments. which department can remove my old device from the PingID and allow me to setup my phone phone?

Best Answer

  • Kathy Julien
    Kathy Julien Administrator, Moderator, Super User, Official Rep, Employee admin
    Answer ✓

    The help desk was able to locate your account and your device has been unpaired. Please attempt pairing the new device and let us know if you are successful.