CUSTOMER SITE REQUIREMENTS FOR ETHERNET CIRCUIT DELIVERY
You may be contacted by a Technician to schedule a Site Survey, if required due to network specifications. Site requirements include (but are not limited to) the following:
Customer and/or property owner must provide and approve the placement of new cable and equipment if required, into and within the building(s). Formal easement documentation may be required in some cases.
Customer and/or property owner must provide conduits, raceways and other suitable pathways from the property line to the equipment location. If the Customer and property owner are not the same entity, the Customer must obtain the owner’s concurrence that such pathways will be provided as specified during the site visit.
Customer’s equipment location is required to be clean, environmentally conditioned, with proper lighting. This equipment can be mounted in a standard 19” or 23” rack or upon a plywood backboard, either of which must be provided by the Customer.
Customer and/or property owner will be responsible for the cable or fiber run from the Telco Demarcation point to Customer Terminating Equipment, if extension is deemed necessary.
The Customer and/or property owner may be contacted to schedule after hours site access in case of emergency.
Following are options for Customer provided electrical power for services:
- If 120VAC, power outlet(s) must be located within 6’ of the transceiver/switch location.
- If 48VDC, Customer must provide +/- power leads with 6’ of slack wire coiled at the equipment location. Wire shall be stranded copper, 16AWG conductors with circuit(s) fused at 3 amps.
- Additional power may be necessary if automatic protection switching equipment is required.
- Power consumption is low draw; i.e., approximately 1 ampere per device.
- Customer may wish to consider providing UPS and/or generator backup. This should be discussed during the site visit reviewing installation requirements.
- Access to the building’s grounding electrode system is necessary. The customer and/or property owner will be responsible to provide a ground bar or minimum size#6AWGcopper ground wire.
After the Site Survey, site requirements detailing premise needs, along with a critical date for site readiness completion will be provided by the Engineer.
Once requirements have been met, the Industry Engineer must be notified, as a follow-up visit may be needed.
Upon inspection and acceptance, the site will be classified as “room ready” and further provisioning/construction will continue to deliver services
The Windstream Enterprise Community is a community of real people who collaborate on answers, solutions, and ideas about the Windstream Enterprise products and services they use. We invite you to become a member, but we do have a few rules. For everyone's sake, we are committed to enforcing these guidelines, as well as our community vendor's Terms of Service.
People will respect you more, engage with you more often, and treat you like a real person if you use your actual identity here. While not mandatory, it does help us identify accounts when we try to provide answers to specific questions.
We are into transparency, honesty, and truth. Do not misrepresent yourself or lie about your identity, affiliations, or age. Our community is based on the contributions of real people who put their reputations on the line. Be one of them.
Have (Good, Clean) Fun
We encourage the spirit of fun, so long as it does not hurt other people. Please do not use jokes, words or images that come at the expense of others. Be sensitive to other users around you, and do not post profane, sexual, or violent material.
Be Constructive with Your Criticism
The idea here is to foster healthy conversation and debate without ever attacking anyone personally. We take all questions, suggestions, and feedback seriously and will respond accordingly and so should you.
Spread the Wealth
Make our community a richer place by sharing your experience and insight. You may have the perfect answer to someone else's burning question. This is the substance of the Windstream Enterprise Community.
It is okay to talk up the products or services you love (or sell), but only if it is relevant to the conversation. If you are here to plant a ton of links to your Web site without doing much else, your posts are likely to be removed by a moderator.
Do Not Wrongfully Post Content
Make sure you have the right to publish any content you post to the Windstream Enterprise Community, and do not violate the privacy of others.
Be Fruitful, but Do Not Multiply
Do not create multiple accounts to violate these guidelines, game the system, or harass and deceive other users.
Trolls are users whose primary goal is to disrupt the community, attack other users, antagonize community managers, and are never interested in a productive outcome. If you engage in troll behavior, we will ask you to leave the Windstream Enterprise Community.
We are Here to Help
If you have questions or issues, we are always available to help you. Please call us at 1-888-600-5050.