How do I create a Trouble Ticket?
Step 1: Select “Support” on the top navigation bar of the portal.
Step 2: Under “Support” select “Support Requests”.
You may also launch a new support ticket within the “Support Request” widget. An example is below:
Step 3: Go to “Create New Support Request” on the top right of your screen. Once selected, this will begin guiding you through the process of creating a support ticket.