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WE Connect Release - 8/23/23 - Sprint 74
DASHBOARD Cellular Broadband Usage Widget A significant challenge businesses face is managing their cellular data usage to avoid overages. In response to multiple customers requesting help in this area through WE Connect, we introduced a new Cellular Pooled Plans widget on the dashboard. The widget provides customers with…
HD Meeting & Microsoft M365 or O365 integration with oAuth2.0
HD meeting is a powerful virtual meeting solution that has a seamless workflow with the Microsoft and G Suite family of products. As of July 2nd, 2023 Windstream has deprecated the ability to authenticate with both Microsoft and Google services using the oAuth 1.0 protocol. oAuth2.0 is the only supported integration that…
WE Connect Release - 4/20/2023 - Sprint 70b
Providing tools to help our users navigate and manage their Windstream Enterprise online portal experience. Changes in this release: Order Management - Your Daily Summary. Log in each day to get a snapshot of where your orders are in flight. These new summary modules display your order backlog by current phase. Click on…

Announcements

HD Meeting & Microsoft M365 or O365 integration with oAuth2.0
HD meeting is a powerful virtual meeting solution that has a seamless workflow with the Microsoft and G Suite family of products. As of July 2nd, 2023 Windstream has deprecated the ability to authenticate with both Microsoft and Google services using the oAuth 1.0 protocol. oAuth2.0 is the only supported integration that…
OfficeSuite Live FAQ
1. Is there a minimum term requirement? a. No. A month-to-month term is available. Standard OfficeSuite terms are 1- to 7-year contracts. However, there are advantages when you consider discounts, bundles with other products and service guarantees. 2. Does this product need to be purchased with other Windstream products or…
CCS Feature Highlight - Multimedia Agent Licenses (Webchat and Text)
Contact Center Multimedia Agents (Webchat and Text) Contact Center has expanded its multichannel offering by introducing Text (SMS/MMS) Queues to its existing portfolio of voice and webchat. As consumers look to be more efficient in engaging with businesses, they are looking to text messaging over voice or webchat. Now,…

Welcome to the WE Connect Community

Supporting users of the Windstream Enterprise's business customer portal. You will find information regarding many of the functions and features of WE Connect, such as how to enter trouble tickets, view and pay your bill, and access to your account information. Once you log in, you can watch training videos get step by step instructions in our "Guides and How to's" section and much more.

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Welcome to the WE Connect Community

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Welcome to the WE Connect Community

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