Reset my Ping ID or pairing number
I didn't know I had to unpair my device from ping ID before swapping phones. When I restored my apps and files, I thought everything would be there. But Ping ID keeps asking me for a key that I don't have. They give no help.
They say to contact my IT. I am the IT admin, and I need help getting into my account again.
Somehow I didn't have an account with Ping ID. I hope this can be solved through Windstream.
Any help I'd appreciate.