Add names to phone

Darlene Waits

How do I assign a button to name to see whos line is busy

Official Rep

Hi @Darlene Waits :

Your answer didn't really clarify so I am guessing that what you want is a Monitor Group. You can find out how to create and manage Monitor groups on our post Create, Edit and Manage Monitor/BLF groups using WE Connect Monitor Group View. Hope that helps!

Official Rep

Hi @Darlene Waits:

I need a little clarification on what exactly you are looking to do. Are you looking to designate a button on your phone for a person/extension or are you trying to see if specific lines are busy?

Darlene Waits

Yes that is correct.