Here you will find General Info on all OfficeSuite® UC products and features. Need more details? Want to ask your own question? Just register and become a member!

Remove user from eFax notification

We have an OfficeSuite eFax number that was initially set up using my office suite user. I have changed it to a different user and modified the fax address but I am still receiving notifications when a fax is sent to this number.

Best Answers

  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer

    Hi @Dave Oldaker:

    Based on what you have stated, I am assuming that when you say you modified the "fax address", you mean that you revised the email address on the fax line. If not, then I would suggest you try changing the fax email address. If you have already tried that then I would suggest you contact our support team at 1-888-623-8647 for further troubleshooting.

  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer

    Hi @Dave Oldaker :

    Yes, I would suggest, if you have not already done so, you should contact our Support team for help. They can be reached at 1-888-623-8647

Answers

  • I apologize if I am not using the proper terminology. this is the fax address field I was referring to:


Sign In or Register to comment.