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Conference / Forward Calls

How can we conference calls or forward calls using the MyOfficeSuite Softphone and MyOfficeSuite Desktop?

I'm working from home so I don't have a physical desk phone, just the apps on my laptop and on my Android.

Best Answers

  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer

    Hi @mstockspeedlingcom :

    You can find out how to forward calls and create conference calls on this post here. Hope that helps!

  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer

    Hello @mstockspeedlingcom:

    Once you pick up the call you can select the transfer button to transfer the call to another phone.

    Then you can enter what number the call should be transferred to as well as whether you want to call first or transfer immediately.


  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer

    @mstockspeedlingcom:

    You are using the MyOfficeSuite Softphone. That softphone is no longer being supported. You will need to download the new WE Connect Softphone from the App Store or Google Play.

  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer

    @mstockspeedlingcom:

    You can download the Desktop app by going to Downloads on the navigation bar of the WE Connect Portal.



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