Windstream Enterprise Connect Mobile App Release Notes - Most Recent Version
This post will be used for storing the release notes and version number of the most recent version of the Windstream Enterprise Connect Mobile app. Previous versions will be archived in the WE Connect Desktop and Mobile App Release Notes Section https://communities.windstreamenterprise.com/OfficeSuite-UC/categories/we-connect-desktop-and-mobile-app-release-notes
In the newest versions of the WE Connect Mobile apps (Android and iOS), we have introduced the following updates:
- Park / Retrieve calls within the WE Connect Apps – Previously, users would have to know the star codes associated with park and retrieve to park and retrieve calls within the apps. Now, users can park and retrieve calls directly from within the WE Connect Desktop and Mobile Apps with the simple to use user interface. Users can choose which park location they would like to park the call, or they can have the system choose a park location for them. For instructions on how to park and retrieve calls from the WE connect apps, click here.
- CCS Sign In / Sign Out – Instead of having to log into the CCS Portal to sign in and out of CCS, users can now select the CCS Settings menu within the WE Connect App to sign in and out of CCS. While the user cannot choose their status yet, the sign in / sign out option screen will allow us to add a choose status feature in the future. To learn more about how to sign in and out of CCS using the WE Connect apps, click here.
The Windstream Enterprise Community is a community of real people who collaborate on answers, solutions, and ideas about the Windstream Enterprise products and services they use. We invite you to become a member, but we do have a few rules. For everyone's sake, we are committed to enforcing these guidelines, as well as our community vendor's Terms of Service.
People will respect you more, engage with you more often, and treat you like a real person if you use your actual identity here. While not mandatory, it does help us identify accounts when we try to provide answers to specific questions.
We are into transparency, honesty, and truth. Do not misrepresent yourself or lie about your identity, affiliations, or age. Our community is based on the contributions of real people who put their reputations on the line. Be one of them.
Have (Good, Clean) Fun
We encourage the spirit of fun, so long as it does not hurt other people. Please do not use jokes, words or images that come at the expense of others. Be sensitive to other users around you, and do not post profane, sexual, or violent material.
Be Constructive with Your Criticism
The idea here is to foster healthy conversation and debate without ever attacking anyone personally. We take all questions, suggestions, and feedback seriously and will respond accordingly and so should you.
Spread the Wealth
Make our community a richer place by sharing your experience and insight. You may have the perfect answer to someone else's burning question. This is the substance of the Windstream Enterprise Community.
It is okay to talk up the products or services you love (or sell), but only if it is relevant to the conversation. If you are here to plant a ton of links to your Web site without doing much else, your posts are likely to be removed by a moderator.
Do Not Wrongfully Post Content
Make sure you have the right to publish any content you post to the Windstream Enterprise Community, and do not violate the privacy of others.
Be Fruitful, but Do Not Multiply
Do not create multiple accounts to violate these guidelines, game the system, or harass and deceive other users.
Trolls are users whose primary goal is to disrupt the community, attack other users, antagonize community managers, and are never interested in a productive outcome. If you engage in troll behavior, we will ask you to leave the Windstream Enterprise Community.
We are Here to Help
If you have questions or issues, we are always available to help you. Please call us at 1-888-600-5050.