GUIDES & HOW TO'S
Reaching out to the community for any additional information on what feels like a widespread outage at this time for multiple locations of mine. Support chat is backed up and phone calls to 888.623.8647 go directly to voicemail.
Hi Wick Sewell,
There was a short outage on Monday which was resolved almost immediately. If you are still experiencing issues please contact our Support team.
Thanks Carmen. Waiting on an RFO but my understanding is there was a fiber cut which caused the issue for ~75 minutes. The Support phone lines were inaccessible at that time.