Chat and Contact Enhancements
There are several enhancements to out of meeting chat:
Indicator that a Message Did Not Send
A red exclamation mark next to a chat indicates it did not send. This typically happens when the sender has lost its connection. The host can click retry to send the message again.
Alert When Contact is Available
Hover over a name in contacts or out of meeting chat. Click the down arrow or the three dates to the far left and a menu will drop down. Choose Notify Me When Available.
A bell will display to the right of the persons name indicating you will be notified when they become available.
A pop up will notify you the contact you want to reach is available.
Presenting IM Status When Screensharing
If a contact is in an HD Meeting and screen sharing a red video camera will appear next to their name with the word Presenting.
H.323/SIP Room Systems Under Contacts
If meeting room systems are setup on an hd meeting account, they will now appear in the contacts tab under Company Directory > Room Systems. The Room systems will appear in both desktop clients (Windows and MAC) and the mobile apps (iOS and Android)
The Windstream Enterprise Community is a community of real people who collaborate on answers, solutions, and ideas about the Windstream Enterprise products and services they use. We invite you to become a member, but we do have a few rules. For everyone's sake, we are committed to enforcing these guidelines, as well as our community vendor's Terms of Service.
People will respect you more, engage with you more often, and treat you like a real person if you use your actual identity here. While not mandatory, it does help us identify accounts when we try to provide answers to specific questions.
We are into transparency, honesty, and truth. Do not misrepresent yourself or lie about your identity, affiliations, or age. Our community is based on the contributions of real people who put their reputations on the line. Be one of them.
Have (Good, Clean) Fun
We encourage the spirit of fun, so long as it does not hurt other people. Please do not use jokes, words or images that come at the expense of others. Be sensitive to other users around you, and do not post profane, sexual, or violent material.
Be Constructive with Your Criticism
The idea here is to foster healthy conversation and debate without ever attacking anyone personally. We take all questions, suggestions, and feedback seriously and will respond accordingly and so should you.
Spread the Wealth
Make our community a richer place by sharing your experience and insight. You may have the perfect answer to someone else's burning question. This is the substance of the Windstream Enterprise Community.
It is okay to talk up the products or services you love (or sell), but only if it is relevant to the conversation. If you are here to plant a ton of links to your Web site without doing much else, your posts are likely to be removed by a moderator.
Do Not Wrongfully Post Content
Make sure you have the right to publish any content you post to the Windstream Enterprise Community, and do not violate the privacy of others.
Be Fruitful, but Do Not Multiply
Do not create multiple accounts to violate these guidelines, game the system, or harass and deceive other users.
Trolls are users whose primary goal is to disrupt the community, attack other users, antagonize community managers, and are never interested in a productive outcome. If you engage in troll behavior, we will ask you to leave the Windstream Enterprise Community.
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If you have questions or issues, we are always available to help you. Please call us at 1-888-600-5050.