Customizing Your Profile
Your HD Meeting profile allows you to update your user information, including your name, personal meeting ID, email address, and more. Some of this information is displayed to other users in the account, such as your name, department, and job title.
Some settings can only be changed by an account owner or admin.
Profile Settings
To access your HD Meeting profile, sign into the HD Meeting web portal and click Profile. You can view and edit the following settings:
Profile Picture: To add or change your profile picture, click Change, then adjust the crop area on your current picture or upload a new one. You can also delete your profile picture by clicking Delete.
Name: To change your name, click Edit on the right side. You can also add other profile information including Phone, Department, Job Title, Company, and Location.
Your profile picture, name, phone, department, job title, and location are displayed to other users when they hover over your profile picture in the HD Meeting desktop client.
Account No: Your account number is listed below your name. You can note this if you call into OfficeSuite support for assistance, as it will help us locate your account faster.
Personal Meeting ID: Click Edit on the right side to change your personal meeting ID or check the option, Use your Personal Meeting ID for instant meetings.
Personal Link: You can set a personal link. Click Customize on the right to set one or edit your existing personal link.
Sign-In Email: Click Edit on the right side to change your email address and password used to sign in.
User Type and Features: Displays the type of license and add-on plans assigned to you. Click the ? to learn more about each license or feature.
Capacity: Displays your meeting capacity.
User Group: Displays the user groups your account owner or admin has assigned you to.
Date and Time: Click Edit to change your time zone, date format, and time format.
Calendar and Contacts Integration: Click Connect to Calendar and Contact Service to start the process of integrating your Google, Office365 or Exchange contacts to HD Meeting.
Sign-in Password: Click Edit to change your password use to sign in.
Host Key: Click Show to view your host key and Edit to change your host key.
Signed-In Device: Click Sign Me Out from All Devices to sign out of desktop and mobile devices.
Community Guidelines
The Windstream Enterprise Community is a community of real people who collaborate on answers, solutions, and ideas about the Windstream Enterprise products and services they use. We invite you to become a member, but we do have a few rules. For everyone's sake, we are committed to enforcing these guidelines, as well as our community vendor's Terms of Service.
Be Yourself
People will respect you more, engage with you more often, and treat you like a real person if you use your actual identity here. While not mandatory, it does help us identify accounts when we try to provide answers to specific questions.
Be Honest
We are into transparency, honesty, and truth. Do not misrepresent yourself or lie about your identity, affiliations, or age. Our community is based on the contributions of real people who put their reputations on the line. Be one of them.
Have (Good, Clean) Fun
We encourage the spirit of fun, so long as it does not hurt other people. Please do not use jokes, words or images that come at the expense of others. Be sensitive to other users around you, and do not post profane, sexual, or violent material.
Be Constructive with Your Criticism
The idea here is to foster healthy conversation and debate without ever attacking anyone personally. We take all questions, suggestions, and feedback seriously and will respond accordingly and so should you.
Spread the Wealth
Make our community a richer place by sharing your experience and insight. You may have the perfect answer to someone else's burning question. This is the substance of the Windstream Enterprise Community.
No Hawking!
It is okay to talk up the products or services you love (or sell), but only if it is relevant to the conversation. If you are here to plant a ton of links to your Web site without doing much else, your posts are likely to be removed by a moderator.
Do Not Wrongfully Post Content
Make sure you have the right to publish any content you post to the Windstream Enterprise Community, and do not violate the privacy of others.
Be Fruitful, but Do Not Multiply
Do not create multiple accounts to violate these guidelines, game the system, or harass and deceive other users.
No Trolls!
Trolls are users whose primary goal is to disrupt the community, attack other users, antagonize community managers, and are never interested in a productive outcome. If you engage in troll behavior, we will ask you to leave the Windstream Enterprise Community.
We are Here to Help
If you have questions or issues, we are always available to help you. Please call us at 1-888-600-5050.
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