Contact Center Services (CCS) Release 7.2
WindstreamEnterprise
Administrator admin
CCS Release 7.2 is scheduled for production on 7/16 and 7/17.
The enhancements in this release include:
- New API functionality
- Group Agents
- Merging of Phone and Web-based Agent sign-in methods
- Emojis in Chats
Click HERE for more details on these enhancements.
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