Directory Format

Is anyone aware of a way to add a cell phone number to the corporate directory?

When we access the directory it just shows the extension, we would like to add more contact info.

Best Answer

  • Official Rep
    Official Rep admin
    Answer ✓
    Hi MichaelMetcalf,

    Currently you only have the ability to add user extensions on the Corporate Directory, not full telephone numbers. But what you can do is program call coverage on that extension to go to any other phone. That way ringing the extension would automatically go to the number that the extension is forwarding to. Hope that helps. You can also add your suggestion to our Idea page for consideration by our development team.