How to authorize users emails for fax services

Gee Pee
edited September 2021 in General Information
I just got a email from an end users saying they tried to send a fax and received a notice that:

The email address [email protected] is not authorized to send faxes

How to remedy this? Thanks!

Best Answers

  • Gee Pee
    Answer ✓
    Thanks I got it figured out!
  • Official Rep
    Official Rep admin
    Answer ✓

    Hi @Gary Cooper

    The answer is:

    • From the Navigation bar Go to Services>Products>OfficeSuite Fax
    • Locate the fax number you wish to assign
    • Add the users email address.
    • Select the User you wish to assign to the number

    Note: More than one user a fax number is not supported.