How do I determine on which OfficeSuite server my business is provisioned?
OfficeSuite UC® customers are provisioned on servers numbered from Sil 1 through Sil 27 or more. All of the sites that comprise your OfficeSuite UC® services are provisioned on the same server. To determine on which server your business is provisioned, log into your OfficeSuite customer portal and follow these directions:
MyOfficeSuite users:1. Click on the down arrow next to your name in the top right hand corner of the main page:
2. Click on “My Account Settings”. Your OfficeSuite server number is found in the field called “SIL SERVER”:
WE Connect and Kinetic users:
1. Click on “My Profile” found under the silhouette (or your picture if you’ve loaded one) at the top right of the main page:
2. Then click on “OfficeSuite Settings”:
Your OfficeSuite server number is found in the field called “SIL Server”: