Ringer Volume

Is there a way to decrease the ringer tone but not decreasing volume on calls  


  • Hi cfennell,

    The ringer volume and the call volume are adjusted differently so one should not affect the other if done correctly. 

    To change the ring volume on your phone, follow these steps:

    1. From another phone, make a call to your extension.
    2. While your phone is ringing, repeatedly press the Scroll/Arrow keys until the ring volume is at the level you want.

    To change the volume of the sound you hear through the handset, follow these steps:

    1. Lift the handset.
    2. Repeatedly press the Scroll/Arrow keys until the volume is at the level you want.
    3. Replace the handset.
    Hope that helps!