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Maximum login exceeded

I am trying to login an extension to a new phone, and the attempts to login have been exceeded. I reset the pin online, but I still cant access the extension.

Best Answer

  • Carmen BlancCarmen Blanc Purchase, New YorkAdministrator admin
    Accepted Answer
    Hi nleapheart,

    Once you have exceeded your log in tries, and reset your pin online, the system implements a 1hr lock out period for security reasons. You should be able to log right back in afterwards.  
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