Phone going to voicemail directly

When we set up the phone's this employee's phone was working just fine.  Today I was told that his phone is going straight to voicemail.  I looked at the setting that I can see, put nothing is pressed that should send it straight to voicemail.  I asked him to look at the portal and see if he pressed anything, he said he hasn't touched the portal since he set it up.

Any other suggestions?

Thank you 

Best Answer

  • Official Rep
    Official Rep admin
    Answer ✓
    Hi CZimmerman,

    Glad you were able to resolve the issue. For easier troubleshooting we have created a post to address any simple issues in the future. Click here for more.