Auto Attendant-employee's leaving message to themselves

Hello- This is day four of the new system.  Can someone help me with this problem?
I have employee's that like to call in after hours and leave voicemails to themselves.  I set up the #retrieve voicemails, but they one to leave a message not retrieve it.

Best Answer

  • Official Rep
    Answer ✓
    Instead of using Voicemail Retrieval as the # option, you would want to select Voicemail Deposit. This would allow your employee's to press # in the auto-attendant and enter their extension. From there, they would hear their voicemail recording and be able to leave a message. If they dont want to hear their own greeting each time, they may press # and that will skip it.