/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } #body { font-size: 20px; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .top-nav-bar { display: flex; justify-content: space-evenly; align-items: center; background-color: black; padding: 0px; margin: 0px; width: 100%; height: 3rem; font-weight: 600; } .top-nav-link{ text-decoration:none; color: white; } .top-nav-link:hover{ text-decoration: underline; color: white; } img{ display: block; margin-left: auto; margin-right: auto; width: 100%; }

RELEASE NOTES

GUIDES & HOW TO'S

VIDEO LIBRARY

General Information

Check here for all kinds of general information, everything from onboarding tips for new customers to Release Notes.

HD Meeting, No Download, No Problem: Accessible Online Meetings

Announcement Jason Huffey 13 views 0 comments 0 points Started by Jason Huffey July 21
OfficeSuite Live - Quick User Guide - Video Tutorial

Announcement Jason Huffey 52 views 0 comments 0 points Started by Jason Huffey April 4
Secure eFax - Sample Reports

Announcement Jason Huffey 2 views 0 comments 0 points Started by Jason Huffey March 28
OfficeSuite BVN10 cordless phone end of support January 24, 2023

Announcement Rob_Marschall 42 views 0 comments 0 points Started by Rob_Marschall September 2022
HD Meeting and OfficeSuite Live - Tech Essentials for the “perfect” Home Office Setup

Announcement Jason Huffey 23 views 0 comments 1 point Started by Jason Huffey September 2022
Secure eFax FAQ

Announcement Jason Huffey 1K views 0 comments 1 point Started by Jason Huffey May 2022
OfficeSuite Operator Panel User Guide

Announcement Closed WindstreamEnterprise 1.3K views 0 comments 0 points Started by WindstreamEnterprise October 2021
View and Manage your OfficeSuite Call Groups in WE Connect.

Announcement Closed WindstreamEnterprise 138 views 0 comments 0 points Started by WindstreamEnterprise July 2021
How to use Join / Leave Group function

Announcement Closed WindstreamEnterprise 123 views 0 comments 0 points Started by WindstreamEnterprise July 2021
TRAINING: WEEKLY OfficeSuite Training

Announcement WindstreamEnterprise 314 views 3 comments 0 points Most recent by Anna Longoria February 2021
SMS Text Messaging on OfficeSuite® UC

Announcement WindstreamEnterprise 2.8K views 2 comments 0 points Most recent by Official Rep April 2019
Windstream Enterprise Community Guidelines

Announcement Closed WindstreamEnterprise 51 views 0 comments 0 points Started by WindstreamEnterprise May 2018
Secure eFax - Approach to setting up Multi-Function Devices

Jason Huffey 143 views 0 comments 0 points Started by Jason Huffey January 11
Intiate calls via Mitel 50006402 bluetooth module

Answered Chris Coveney 12 views 1 comment 0 points Most recent by Rob_Marschall December 2022
0

Up

Holiday Schedule

[Deleted User] 340 views 1 comment 0 points Most recent by Dawn Dilella September 2022
Best way to handle before and after hours Voicemail for groups?

Answered Kyle Leonard 33 views 1 comment 0 points Most recent by Rob_Marschall September 2022
Voicemail

Answered czimmerman 144 views 2 comments 0 points Most recent by Rob_Marschall May 2022
coworkers extension list

Answered ✓ SueGriffing 23 views 1 comment 0 points Most recent by Official Rep October 2021
changing buttons on my phone

Answered ✓ Debra Howard 3 views 1 comment 0 points Most recent by Official Rep October 2021
Add names to phone

Answered ✓ Darlene Waits 32 views 3 comments 0 points Most recent by Official Rep October 2021
How can I identify which users have recorded their Auto Attendant (Directory) name announcement?

WindstreamEnterprise 325 views 2 comments 0 points Most recent by Official Rep October 2021
How to authorize users emails for fax services

Answered ✓ Gee Pee 43 views 4 comments 0 points Most recent by Official Rep October 2021
Do I need to reset my phones? Can hear outbound customer, but not inbound

Answered Ashley Harvey 14 views 1 comment 0 points Most recent by Gregg Collins September 2021
I need help to use office suite UC

Answered ✓ Kamiran Ibrahim 11 views 1 comment 0 points Most recent by Official Rep August 2021
Groups and Twinning Does not Function Correctly.

Lewis Rosenberg 22 views 2 comments 0 points Most recent by Rob_Marschall July 2021
How can I automatically dial auto attendant options using the PC Sofpthone?

Anthony Olsen 125 views 3 comments 0 points Most recent by Rob_Marschall June 2021
How do I create and use sub menus in the auto attendant?

Answered ✓ thwilliams 123 views 2 comments 0 points Most recent by thwilliams June 2021
HD Meeting through web browser has no view controls

Answered ✓ Chris Jewell 22 views 1 comment 0 points Most recent by Official Rep June 2021
Remove user from eFax notification

Answered ✓ Dave Oldaker 62 views 3 comments 0 points Most recent by Official Rep May 2021
The NEW WE Connect Mobile App now replaces the outdated MyOfficeSuite Mobile Softphone!

Closed WindstreamEnterprise 1.8K views 2 comments -1 point Most recent by Rick Sylvanus May 2021
Mobile SoftPhone Ports

Answered ✓ Yasir Faheem 420 views 3 comments 1 point Most recent by Official Rep May 2021
how do I block an incoming phone number?

Answered ✓ Xanthe Supita 611 views 1 comment 0 points Most recent by Official Rep April 2021
How to change your active greeting.

Closed WindstreamEnterprise 204 views 0 comments 0 points Started by WindstreamEnterprise April 2021
DHCP options

Answered ✓ Jonathan Bell 207 views 2 comments 0 points Most recent by Jonathan Bell April 2021
How can I setup my remote phone to hear a page from the Office?

Answered ✓ Robin Loper 137 views 1 comment 0 points Most recent by Official Rep April 2021
The NEW WE Connect Desktop App now replaces the outdated MyOfficeSuite Desktop Softphone!

Closed WindstreamEnterprise 2.1K views 0 comments 0 points Started by WindstreamEnterprise April 2021
OfficeSuite Clearance Sale - Mitel 5300 Series models

Closed WindstreamEnterprise 384 views 0 comments 0 points Started by WindstreamEnterprise April 2021
Forwarding Calls

mjlsfa 431 views 1 comment 0 points Most recent by Official Rep March 2021
How do I turn on shortcut keys (hot keys) in the WE Connect Desktop App?

Anthony Olsen 105 views 0 comments 0 points Started by Anthony Olsen March 2021
Cannot get PC Console to import the directory

Answered ✓ David Undernehr 32 views 1 comment 0 points Most recent by Official Rep March 2021
trying to get to my office suite

Answered ✓ Michelle Wyllie 45 views 1 comment 0 points Most recent by Official Rep February 2021
Forward direct to VM on a per call basis

Answered ✓ Joe Lynch 484 views 5 comments 0 points Most recent by Joe Lynch February 2021

Categories

All Categories
178 General Information
178 General Information
75 Release Notes
75 Release Notes
116 OfficeSuite Guides, How To's, Video Library and FAQ's
32 Guides And How To's
50 HD Meeting FAQ's

/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } #body { font-size: 20px; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .top-nav-bar { display: flex; justify-content: space-evenly; align-items: center; background-color: black; padding: 0px; margin: 0px; width: 100%; height: 3rem; font-weight: 600; } .top-nav-link{ text-decoration:none; color: white; } .top-nav-link:hover{ text-decoration: underline; color: white; } img{ display: block; margin-left: auto; margin-right: auto; width: 100%; }