General Info

Discussion List

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  NEW! Schedule for Kari's Law compliance implementation for OfficeSuite UC®.

  Announcement WindstreamEnterprise 29 views 0 comments 0 points Started by WindstreamEnterprise July 10
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  NEW! FAQ's about OfficeSuite UC® and Kari's Law.

  Announcement WindstreamEnterprise 20 views 0 comments 0 points Started by WindstreamEnterprise July 10
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  NEW! Windstream OfficeSuite UC® roll-out plans to be compliant with Kari’s Law for 911 dialing!

  Announcement WindstreamEnterprise 31 views 0 comments 1 point Started by WindstreamEnterprise July 10
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  How do I determine on which OfficeSuite server my business is provisioned?

  Announcement WindstreamEnterprise 34 views 0 comments 0 points Started by WindstreamEnterprise June 24
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  How to operate your OfficeSuite UC® Phones.

  Announcement Carmen_Blanc 196 views 0 comments 0 points Started by Carmen_Blanc May 8
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  Windstream Enterprise Community Guidelines

  Announcement WindstreamEnterprise 16 views 0 comments 0 points Started by WindstreamEnterprise May 2018
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  During auto attendant I want callers to be able to dial an extension at anytime

  Accepted Answer dbriem 15 views 1 comment 0 points Most recent by BradReidnauer 2:52PM
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  MyOfficeSuite: How do I change the music on hold?

  MyOfficeSuite Portal 161 views 11 comments 0 points Most recent by Peter Anton July 12
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  How can I add "9" before a number when trying to call from the caller id window?

  Accepted Answer chillckelli 18 views 1 comment 0 points Most recent by Carmen_Blanc June 14
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  MyOfficeSuite: Where can I find the User Guide for the MyOfficeSuite portal?

  MyOfficeSuite Portal 2.4K views 3 comments 0 points Most recent by Carmen_Blanc May 31
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  License is not saved

  Accepted Answer mikegravell 17 views 3 comments 0 points Most recent by Carmen_Blanc May 17
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  How to silence the phone?

  Accepted Answer jrawles 37 views 1 comment 0 points Most recent by Carmen_Blanc May 17
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  Random logging out on CCS Agent Control Panel

  Accepted Answer pattersonaw 32 views 1 comment 0 points Most recent by Carmen_Blanc May 10
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  Salesforce Log a call to Opportunities

  Accepted Answer Josepbog 27 views 1 comment 0 points Most recent by Carmen_Blanc April 22
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  Forward direct to VM on a per call basis

  Accepted Answer Joe Lynch 25 views 1 comment 0 points Most recent by Carmen_Blanc April 16
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  New! SMS Text Messaging on OfficeSuite® UC is here!

  WindstreamEnterprise 697 views 2 comments 0 points Most recent by Carmen_Blanc April 4
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  Voicemail

  Answered czimmerman 66 views 1 comment 0 points Most recent by Carmen_Blanc March 20
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  General mailbox

  Accepted Answer czimmerman 21 views 1 comment 0 points Most recent by Carmen_Blanc March 19
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  phones down

  Accepted Answer tlesavoy 38 views 1 comment 0 points Most recent by Carmen_Blanc March 4
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  Up
  Headset toggle support on 5320 phones

  Active Jeff Tickner 135 views 21 comments 0 points Most recent by ingrahamj February 21
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  Where can I download the OfficeSuite PC or Mac Softphone?

  WindstreamEnterprise 10.2K views 3 comments 0 points Most recent by Anthony Olsen February 13
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  Mitel phone won't boot. How to reset it?

  Accepted Answer rderoy 42 views 1 comment 0 points Most recent by Carmen_Blanc January 31
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  Can you help me reset my voice mail message?

  Accepted Answer lwnorrell 42 views 1 comment 0 points Most recent by Carmen_Blanc January 31
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  Salesforce Integration App

  Accepted Answer alhilton 6 views 1 comment 0 points Most recent by Carmen_Blanc January 25
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  NEWS FLASH: OfficeSuite PC & Mac Softphone v4.4 and below to be Discontinued!

  Anthony Olsen 1.2K views 0 comments 0 points Started by Anthony Olsen January 22
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  How to switch extensions

  Accepted Answer apridgen 32 views 1 comment 0 points Most recent by Carmen_Blanc January 22
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  How do we transfer calls with the office network

  Accepted Answer debbieam54 65 views 1 comment 0 points Most recent by Carmen_Blanc January 16
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  How do i have another extension ring on both the orignator line and the secondary line?

  Accepted Answer lisahalbruner 31 views 1 comment 0 points Most recent by Carmen_Blanc January 7
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  how do i record calls

  Accepted Answer KariP 91 views 1 comment 0 points Most recent by Carmen_Blanc January 4
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  how do i record an out going meassege

  Accepted Answer mannik2008 27 views 1 comment 0 points Most recent by Carmen_Blanc January 4
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  MyOfficeSuite Mobile app (iPhone) hung

  Accepted Answer frankpat 29 views 3 comments 0 points Most recent by Carmen_Blanc January 4