/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } #body { font-size: 20px; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .top-nav-bar { display: flex; justify-content: space-evenly; align-items: center; background-color: black; padding: 0px; margin: 0px; width: 100%; height: 3rem; font-weight: 600; } .top-nav-link{ text-decoration:none; color: white; } .top-nav-link:hover{ text-decoration: underline; color: white; } img{ display: block; margin-left: auto; margin-right: auto; width: 100%; }

RELEASE NOTES

GUIDES & HOW TO'S

VIDEO LIBRARY

Contact Center Services

Contact Center Services Release 9.0

Announcement WindstreamEnterprise 164 views 0 comments 1 point Started by WindstreamEnterprise November 2022
Contact Center Services Release 8.5

Announcement WindstreamEnterprise 141 views 0 comments 0 points Started by WindstreamEnterprise June 2022
Contact Center Services Release 8.4

Announcement WindstreamEnterprise 201 views 0 comments 0 points Started by WindstreamEnterprise April 2022
Contact Center Services Release 8.3

WindstreamEnterprise 323 views 0 comments 0 points Started by WindstreamEnterprise December 2021
Contact Center Services Release 8.2

WindstreamEnterprise 162 views 0 comments 0 points Started by WindstreamEnterprise July 2021
Contact Center Services Release 8.1

Closed WindstreamEnterprise 251 views 0 comments 0 points Started by WindstreamEnterprise May 2021
Contact Center Services Release 8.0

Closed WindstreamEnterprise 122 views 0 comments 5 points Started by WindstreamEnterprise March 2021
Contact Center Services Release 7.4

Closed WindstreamEnterprise 112 views 0 comments 0 points Started by WindstreamEnterprise November 2020
Contact Center Services Release 7.3

Closed WindstreamEnterprise 31 views 0 comments 0 points Started by WindstreamEnterprise October 2020
Contact Center Services - Release 7.2 Summary

WindstreamEnterprise 61 views 0 comments 0 points Started by WindstreamEnterprise July 2020
Contact Center Services (CCS) Release 7.2

Closed WindstreamEnterprise 21 views 0 comments 1 point Started by WindstreamEnterprise June 2020
NEW! Contact Center Services v6.3.

WindstreamEnterprise 161 views 0 comments 0 points Started by WindstreamEnterprise June 2020
NEW! Interactive Voice Response (IVR) with the 6.1 Release of Contact Center Services!

WindstreamEnterprise 71 views 0 comments 0 points Started by WindstreamEnterprise June 2020
NEW! CCS 6.2 Reporting Enhancements for OfficeSuite Contact Center Services

WindstreamEnterprise 123 views 0 comments 0 points Started by WindstreamEnterprise April 2019
NEW CCS v6 Enhancement FAQ's! How do I use the Call Monitoring/Barge-In feature?

WindstreamEnterprise 91 views 0 comments 0 points Started by WindstreamEnterprise March 2018
Holiday Routing with Call Center Services-Contact Center

WindstreamEnterprise 342 views 0 comments 0 points Started by WindstreamEnterprise November 2016

Categories

All Categories
178 General Information
178 General Information
74 Release Notes
74 Release Notes
116 OfficeSuite Guides, How To's, Video Library and FAQ's
32 Guides And How To's
50 HD Meeting FAQ's

/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } #body { font-size: 20px; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .top-nav-bar { display: flex; justify-content: space-evenly; align-items: center; background-color: black; padding: 0px; margin: 0px; width: 100%; height: 3rem; font-weight: 600; } .top-nav-link{ text-decoration:none; color: white; } .top-nav-link:hover{ text-decoration: underline; color: white; } img{ display: block; margin-left: auto; margin-right: auto; width: 100%; }