/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } #body { font-size: 20px; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .top-nav-bar { display: flex; justify-content: space-evenly; align-items: center; background-color: black; padding: 0px; margin: 0px; width: 100%; height: 3rem; font-weight: 600; } .top-nav-link{ text-decoration:none; color: white; } .top-nav-link:hover{ text-decoration: underline; color: white; } img{ display: block; margin-left: auto; margin-right: auto; width: 100%; }

RELEASE NOTES

GUIDES & HOW TO'S

VIDEO LIBRARY

Contact Center Services

Contact Center Services Release 9.0

Announcement WindstreamEnterprise 116 views 0 comments 1 point Started by WindstreamEnterprise November 2022
Contact Center Services Release 8.5

Announcement WindstreamEnterprise 131 views 0 comments 0 points Started by WindstreamEnterprise June 2022
Contact Center Services Release 8.4

Announcement WindstreamEnterprise 179 views 0 comments 0 points Started by WindstreamEnterprise April 2022
Contact Center Services Release 8.3

WindstreamEnterprise 274 views 0 comments 0 points Started by WindstreamEnterprise December 2021
Contact Center Services Release 8.2

WindstreamEnterprise 165 views 0 comments 0 points Started by WindstreamEnterprise July 2021
Contact Center Services Release 8.1

Closed WindstreamEnterprise 195 views 0 comments 0 points Started by WindstreamEnterprise May 2021
Contact Center Services Release 8.0

Closed WindstreamEnterprise 97 views 0 comments 5 points Started by WindstreamEnterprise March 2021
Contact Center Services Release 7.4

Closed WindstreamEnterprise 112 views 0 comments 0 points Started by WindstreamEnterprise November 2020
Contact Center Services Release 7.3

Closed WindstreamEnterprise 31 views 0 comments 0 points Started by WindstreamEnterprise October 2020
Contact Center Services - Release 7.2 Summary

WindstreamEnterprise 53 views 0 comments 0 points Started by WindstreamEnterprise July 2020
Contact Center Services (CCS) Release 7.2

Closed WindstreamEnterprise 22 views 0 comments 1 point Started by WindstreamEnterprise June 2020
NEW! Contact Center Services v6.3.

WindstreamEnterprise 75 views 0 comments 0 points Started by WindstreamEnterprise June 2020
NEW! Interactive Voice Response (IVR) with the 6.1 Release of Contact Center Services!

WindstreamEnterprise 58 views 0 comments 0 points Started by WindstreamEnterprise June 2020
NEW! CCS 6.2 Reporting Enhancements for OfficeSuite Contact Center Services

WindstreamEnterprise 54 views 0 comments 0 points Started by WindstreamEnterprise April 2019
NEW CCS v6 Enhancement FAQ's! How do I use the Call Monitoring/Barge-In feature?

WindstreamEnterprise 70 views 0 comments 0 points Started by WindstreamEnterprise March 2018
Holiday Routing with Call Center Services-Contact Center

WindstreamEnterprise 262 views 0 comments 0 points Started by WindstreamEnterprise November 2016

Categories

264 All Categories
175 General Information
175 General Information
61 Release Notes
61 Release Notes
123 OfficeSuite Guides, How To's, Video Library and FAQ's
30 Guides And How To's
59 HD Meeting FAQ's

/* * These styles apply ONLY to the header and footer assets. */ * { padding: 0; margin: 0; box-sizing: border-box; } .footer { background: #f5f5f6; color: #555a62; font-size: 14px; line-height: 1.5; padding: 18px 0; } .footer-wrap { padding-left: 18px; padding-right: 18px; max-width: 1236px; margin: 0 auto; } .footer a { color: #0291db; } .footer a:hover { color: #0276b3; } .footer-row { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; margin: -3px; } .footer-col { padding: 0 3px; } .footer-col-copyRight { justify-content: flex-start; } .footer-col-logo { justify-content: flex-end; } .footer-col-copyRight, .footer-col-logo { flex: 1; display: flex; } .logo { width: 120px; height: 28px; opacity: 0.6; } #body { font-size: 20px; } @media screen and (max-width: 768px) { .footer-row { display: block; } .footer-col { width: 100%; text-align: center; margin: 6px 0; } .footer-col:first-child { margin-top: 0; } .footer-col:last-child { margin-bottom: 0; } .footer-col-copyRight, .footer-col-logo { justify-content: center; } .logo { margin: 0 auto; } } /*# sourceMappingURL=styles.css.map */ .top-nav-bar { display: flex; justify-content: space-evenly; align-items: center; background-color: black; padding: 0px; margin: 0px; width: 100%; height: 3rem; font-weight: 600; } .top-nav-link{ text-decoration:none; color: white; } .top-nav-link:hover{ text-decoration: underline; color: white; } img{ display: block; margin-left: auto; margin-right: auto; width: 100%; }